>> Website Project Clauses

1. Before beginning a website project, kindly share the custom URL list of the website. No content can be revised after website content has been updated based on the initial content shared with our team. Menu/Sub Menu structure when confirmed cannot be changed during the course of the website making.
2. We do not grant access to complete website design customization in the basic package.
3. If there are more than 100 products in the website project, a list of the products will be created so that it is simple to update the website in bulk.
4. When a project is delivered in its first draft, we do not promise to make any design changes after that.
5. Every project will start on the day of the payment initiation for the project when delivered with the content of the website, website assets like company images, company address, number, team member details with photo and other information that’s needed for a smooth website designing.
6. Once a website project has begun, we don’t alter or vary the project pricing. 
7. After a website project has been confirmed, we don’t permit any more information or design to be added; any further additions or changes could result in additional costs being discussed.
8. If a feature is added after the website project has been confirmed or launched, there may be an additional fee.
9. Since we are a team, we interact in group discussions and work together to address challenges when we begin a website project. Therefore, please talk about all of the issues in the group.
10. We don’t permit complete website modifications in the middle of a project.
11. On Page SEO is not provided in this package. Client can provide the Page by Page On Page SEO details along with the content for our team to update it on the web pages. Any SEO related work requested during the web designing process will not be supported.
12. During the website process there may be contingency situations where designers had to place/designs away from what client initially shared. This usually arises due to the change/update of plugins/theme and we are working towards the best practise. Here we request all clients to humbly communicate the concern and provide us the opportunity to share the logic behind the action taken. We are always eager to satisfy our clients at up to 100% more than what clients can expect.
13. Payment gateway websites have to be managed by the client and what we need from the client is API keys to integrate it. It’s the clients sole responsibility with the payment gateway company to get the API keys and not our responsibility. For clients who want us to handle work with the payment gateway team, there will be extra charges and any security breach that may occur in the future would not be our responsibility. This has to be conveyed by an official email by the client to us before we login in or get the logins to the payment gateway websites.
14. Product/Service page design would be the same as the provided theme and all product/service page design would be the same. We request clients to analyse and check them carefully before approval. Any requests on change of theme design/page design away from the theme in any page or section would not be provided. In case of dislike towards any theme or page, the client needs to flag it prior project start and we are more than happy to wade through other designs aligned to your taste and dislike.

1.    Agreement Overview

This Agreement governs the terms of our engagement, including the scope of work, timelines, deliverables, and financial arrangements for website design and related services. These terms and conditions outline the mutual expectations and responsibilities between [Your Website Agency Name] (“The Company”) and [Client Name] (“The Client”) for website design, development, and related services. By engaging with our services, the Client agrees to abide by the following clauses:

2.    Scope of Work

The scope of work, deliverables, and timelines will be defined in a Statement of Work (SOW) shared and agreed upon by both parties before project initiation. Any deviation from the agreed scope will result in additional costs and extended timelines.

3.    Theme Approval and Changes

Initial Approval: The Client must approve the selected theme before the project begins. We encourage careful review and open discussions during the selection process to ensure satisfaction.

Mid-Project Changes: Subsequent changes will incur additional costs and may extend the project

Rebuilding: Requests to rebuild the website from scratch due to changes in theme preference will be treated as a new project with a separate To prevent unnecessary delays, we recommend an in-depth initial consultation to align expectations.

4.    Website Content and Assets

• Content Delivery: The Client is responsible for providing all required website content, including text, images, videos, and other assets, prior to project commencement.
• Content Finalization: Once content is uploaded and approved, no revisions will be entertained unless agreed upon in writing. Additional revisions will incur additional charges.
• Assets Submission: Company details such as address, contact information, and team photos must be shared before the project begins.

5.    Product Definitions (E-Commerce Projects)

Product Pages: The term “product” refers to a single product page. Variants or different versions of the same product are considered separate products. We’ll confirm the exact number of product pages required during our initial consultation.

Client Confirmation: Clear communication about product page requirements is crucial. Misunderstandings often arise, so we will provide a detailed breakdown and seek the Client’s confirmation to ensure alignment.

Additional Products: Additional product pages requested beyond the initial agreement will incur additional charges. We offer a flexible package system to accommodate growing needs.

6.    Content and Features

• Content Delivery: The Client is responsible for providing all website content, including text, images, and videos, unless otherwise agreed Timely delivery of content is essential to keep the project on schedule.
• Content Writing: If the Client requests content writing services, this will be billed separately. A clear outline of the required content will be provided and agreed upon in advance.
• Feature Requests: Any additional features or functionalities requested after the initial agreement will be considered a change in scope and may incur additional costs and time.
• Functionality and Features in Theme: The functionality and features available in the chosen theme are defined by the theme’s Any customizations or additional functionalities requested beyond what the theme offers will be considered a change in scope and will incur additional charges.

7.   Menu and Submenu Structure

The confirmed menu and submenu structure are final. Any subsequent changes to the structure during the design process will incur additional costs and delays.

8.   Theme and Design

• Theme Approval: The Client must approve the website theme at the project start. All pages, including product/service pages, will follow the approved theme design.
• Customizations: Complete website design customizations are not included in the basic package. Requests for customization beyond the theme’s default design will be treated as additional scope.
• Rebuild Requests: Any requests for redesigning or rebuilding the website mid-project will be treated as a new project.

9.    Fonts and Colors

Fonts: The choice of fonts will be finalized during the initial design phase. Any changes to the fonts after approval will incur additional We recommend selecting fonts that align with your brand identity during the consultation process.

Colors: The color scheme will be agreed upon during the initial design phase. Subsequent changes to the color scheme will be considered a change in scope and may incur additional costs. We suggest reviewing the color palette thoroughly to ensure satisfaction.

10.    SEO and Analytics

SEO Services: Basic on-page SEO setup is included in the project. Advanced SEO services, such as keyword research and content optimization, will incur additional

Analytics Setup: Basic setup of Google Analytics or similar tools is Any advanced tracking or custom configurations will be billed separately.

11.    Third-Party Integrations

• Payment Gateways: The Client must procure API keys from the payment gateway provider for integration. If the Company assists in coordinating with the payment gateway, additional fees will apply. The Company is not responsible for any security issues arising from third-party integrations.
• Other Integrations: Additional third-party tools (e.g., CRMs, email marketing software) are subject to separate fees.

12.    Browser Compatibility

• Supported Browsers: The website will be optimized for the latest versions of major browsers (Chrome, Firefox, Safari, Edge). Compatibility with older or less common browsers may incur additional costs.
• Mobile Responsiveness: The website will be designed to be mobile-responsive. Specific requests for mobile features or optimizations beyond standard responsiveness will be billed separately.

13.    Feedback and Revisions

• Revision Rounds: The number of revision rounds is specified in the SOW. Additional revisions beyond this limit will be charged at an hourly rate.
• Timely Feedback: Feedback delays may result in project timeline extensions. Open communication is critical for timely completion.
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14.    Project Timeline and Payment

• Project Start Date: The project begins upon receipt of payment and all required assets from the Client.
• Payment Terms: Payments must follow the agreed schedule outlined in the SOW. Late payments may delay the project and incur additional charges.
• Pricing Adjustments: Project pricing is fixed after confirmation. Any scope changes post-approval will be billed separately.

15.     Hosting and Maintenance

• Hosting Services: Hosting services are not included unless specified in the We can recommend reliable hosting providers or manage hosting for an additional fee.
• Maintenance: Post-launch maintenance services (e.g., updates, backups, security checks) are available under a separate maintenance Without such an agreement, the responsibility for website security, theme and plugin updates, and other maintenance tasks lies with the Client.

16.     Revisions and Feedback

• Revision Rounds: The project includes a specified number of revision rounds as detailed in the SOW. Additional revisions will be billed at an hourly rate. We encourage detailed and timely feedback to avoid unnecessary delays.
• Feedback Timeline: Timely feedback and approval from the Client are required to ensure the project stays on Delays in feedback may extend the project timeline.

17.     Client Training and Documentation

Training: Basic training on how to use the website’s CMS (Content Management System) will be provided. Advanced training sessions are available for an additional fee.

Documentation: Standard documentation on how to manage the website will be provided. Custom documentation requests will incur additional charges.

18.     Post-Delivery Responsibilities

Information Storage: After project delivery, we do not retain any information or data related to the project. The Client is responsible for securely storing all project-related information and data.

Website Security: After delivery, the Client assumes full responsibility for website security, theme and plugin updates, and other maintenance tasks unless a maintenance agreement is in place.

Lead and Order Management: The Client is responsible for managing leads and orders. We are not liable for downloading leads from lead forms or providing regular updates unless a separate management agreement is signed.

19.     Newsletter Setups

Initial Setup: The setup of newsletter systems (e.g., MailChimp, Constant Contact) will be included as specified in the SOW.

Template Design: Basic template design is Custom or additional template designs will incur additional charges.

Ongoing Management: Ongoing newsletter management and content creation are not included unless specified in a separate agreement. We offer flexible packages for clients who require continuous support.

20.     Payment Terms

Payment Schedule: Payments are to be made according to the schedule outlined in the SOW. To assist with budgeting, we offer flexible payment plans upon request.

Late Payments: Late payments may incur additional fees and can delay the project. We understand that unexpected situations can arise; please communicate any payment issues promptly to avoid disruptions.

21.     Confidentiality

Both parties agree to keep all project-related information confidential and not disclose it to third parties without prior written consent. Trust is paramount, and we ensure that all sensitive information is handled with the utmost care.

22.    Client Responsibilities

• Group Communication: Project discussions will occur in a shared communication channel. The Client must address all concerns in this group to ensure alignment and resolution.
• Project Coordination: The Client is responsible for resolving third-party issues (e.g., API-related) that could impact the project timeline.

23.     Intellectual Property

• Ownership: Upon full payment, the Client will own the rights to the website and its content. This ensures the Client has full control and ownership over their digital assets.
• Company Rights: The Company reserves the right to showcase the completed project in its portfolio and for marketing purposes, highlighting our collaboration and success.

24.     Termination

• Client-Initiated Termination: The Client may terminate the project at any time. Payments for completed work up to the termination date are non-refundable. We aim to resolve issues amicably and will work to find mutually beneficial
• Company-Initiated Termination: The Company reserves the right to terminate the project if the Client fails to comply with these terms and conditions. Open communication is encouraged to prevent such situations.

25.     Liability

The Company will not be held liable for any damages arising from the use or inability to use the website, including but not limited to data loss or business interruption. We ensure all work is conducted to the highest standard to minimize risks.

26.     Amendments

Any amendments to this Agreement must be made in writing and signed by both parties. We believe in flexibility and are open to reasonable adjustments that benefit both parties.

27.     Conflict Resolution

In the event of a dispute, we prefer to resolve issues through open dialogue and mutual understanding. Should this not be possible, we offer mediation services to find a fair and equitable solution.

28.     Acceptance

By engaging our services, the Client acknowledges and agrees to these terms and conditions. We strive for transparency and satisfaction, aiming to build long-lasting relationships based on trust and mutual respect.